Information

  • Delivery and payment
    In our salon you can purchase gift vouchers in a way that is convenient for you. At Golden Lion you can choose:
    • Pick up the Gift Certificate by paying cash or card in the salon
    • Order a gift certificate in our branded packaging by phone (or in any messenger), pay online or cash to the courier and we will gladly deliver it to the addressee or you, at any convenient time 24/7!
    We deliver both in Minsk and outside the city up to 20 km from the Moscow Ring Road. If you need further, please let us know!
    • Order an Electronic Certificate on our website or through the administrator by phone (any messenger) , paying online and you will receive it in 5-10 minutes to the mail

    "WEBPAY secure server establishes an encrypted connection via TLS secure protocol and confidentially accepts from the client the data of his payment card (card number, cardholder's name, expiry date, and CVC/CVC2 control number of the bank card).

    After making a payment with a bank card it is necessary to keep the received card cheques (payment confirmations) for reconciliation with the card account statement (in order to confirm the performed operations in case of disputable situations).

    In case you have not received your order (the service has not been provided), you should contact (technical support service) by phone +375 (29) 3831313 or e-mail info@goldenlion.by . Managers will advise you.

    In case of payment by bank payment card, the refund is made to the card from which the payment was made".
  • How to order
    On the "SPA MENU" page, choose a ritual or spa programme, add it to the basket, choose a convenient payment and delivery option. After that the administrator will contact you to clarify the details of the order. Then a notification letter will be sent to the specified e-mail address of the payer with information about the formation of a new account in the Webpay system, and a request to follow the link to pay this invoice.
    After clicking the button "Send application form" you will go to the Webpay system payment page, where you will be given the opportunity to enter your bank card details.

    • The online bank card payment transaction is completely confidential and secure. Your personal data and card details will be entered not on the page of our website, but on the authorisation page of the payment system. They are accessed via secure data transfer protocol (SSL), and Verified by Visa and MasterCard Securecode methods are used to authenticate the cardholder.
  • Returns and exchanges
    • If the client cancels the goods within 3 days, the funds are refunded in full (excluding transfer fees). The period of refund to the card can be up to 30 days and depends on the issuing bank that issued the card.
    • In case of payment by bank payment card, the refund is made to the card from which the payment was made.
  • Public offer
    Thai SPA-salon Golden Lion LLC, located at the domain name goldenlion.by and legal address Belarus, Minsk, Jasminovaya str. 3G, pom. 21, represented by director Polyakov Tatiana Alekseevna , acting on the basis of the charter. 21, represented by the director Polyakov Tatiana Alekseevna, acting (- her) on the basis of the charter, hereinafter referred to as "Seller", publishes the Public offer for the sale of services and goods by remote method.

    1. Definition of terms
    1.1 Public offer (hereinafter - "Offer") - a public offer of the Seller addressed to an indefinite number of persons to conclude with the Seller a contract for the sale of goods by remote method (hereinafter - "Agreement") on the terms and conditions contained in this Offer, including all Appendices.
    1.2 Ordering services and goods on the website - items specified by the Buyer from the range of services and goods offered for sale, when making an order for the purchase of services and goods on the website or through the Operator.

    2 General Provisions
    2.1 The Buyer's order of services and goods posted on the site means that the Buyer agrees with all the terms of this Offer.
    2.2 Administration of the site has the right to make changes to the Offer without notifying the Buyer.
    2.3 The term of validity of the Offer is not limited, unless otherwise stated on the site.
    2.4 The Seller provides the Buyer with complete and reliable information about the services and goods, including information about the main consumer properties of the service and goods, rules of return, cancellation and exchange.

    3. Price of goods
    3.1 The price for each position of the service and goods is indicated on the website goldenlion.by.
    3.2 The Seller has the right to unilaterally change the price of any position of the service and goods.
    3.3 If the price of the ordered service or goods is changed, the Seller undertakes to inform the Buyer about the change in the price of the service or goods within 3 days.
    3.4 The Buyer has the right to confirm or cancel the Order for the purchase of the service or goods, if the price has been changed by the Seller after the Order has been placed.
    3.5 The Seller is not allowed to change the price of the service or goods paid by the Buyer.
    3.6 The Seller indicates the cost of delivery of the service or goods on the website or informs the Buyer when the order is placed by the Operator.
    3.7 The Buyer's obligations to pay for the service or goods shall be deemed fulfilled from the moment the Seller receives the money.
    3.8 Settlements between the Seller and the Buyer for the Goods shall be made by the methods specified on the website on the Delivery and Payment page

    4. order placement
    4.1 The Buyer shall order the service or goods through the Operator by phone +375 (29) 3831313 or through the service of the website goldenlion.by.
    4.2 When paying on the website, the Buyer undertakes to provide the following registration information:
    • 4.2.1. surname, first name, patronymic of the Buyer or the person (recipient) indicated by the Buyer;
    • 4.2.2. the address where the goods should be delivered (if delivery to the Buyer's address);
    • 4.2.3. e-mail address;
    • 4.2.4. contact telephone number.
    • 4.3 The name, quantity, assortment, article, article, price of the service or goods selected by the Buyer shall be indicated in the Buyer's basket on the website.
    4.4 If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer fails to provide the necessary information, the Seller shall not be liable for the service or goods selected by the Buyer.
    4.5 When placing an Order through the Operator (clause 4.1. of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.
    4.6 The Buyer accepts the terms of this Offer by entering the relevant data in the registration form on the website or when placing an Order through the Operator. After placing an Order through the Operator, the data about the Buyer shall be registered in the Seller's database. Having approved the Order of the selected service or goods, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in paragraph 4.2. of this Offer.
    4.7 The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
    4.8 The Buyer is responsible for the accuracy of the information provided when placing the Order.
    4.9 The Distance Selling Agreement between the Seller and the Buyer shall be deemed concluded from the moment the Seller receives a notice of the Buyer's intention to purchase the service or goods.

    5. Delivery and transfer of goods to the Buyer
    5.1 The Seller shall provide the Buyer with delivery of the Goods by one of the methods specified on the website.
    5.2 If the Distance Selling Agreement (hereinafter referred to as the Agreement) is concluded with the condition of delivery of the Goods to the Buyer, the Seller is obliged to deliver the Goods to the place specified by the Buyer within the term established by the Agreement, and if the place of delivery of the Goods is not specified by the Buyer, then to the place of his residence or registration.
    5.3 The Buyer shall specify the place of delivery of the Goods when placing the Order for the purchase of the Goods or by phone when confirming it to the Operator.
    5.4 The period of delivery of the Goods to the Buyer shall consist of the period of order processing and the period of delivery.
    5.5 The delivered Goods shall be handed over to the Buyer, and in the absence of the Buyer - to any person who presented a receipt or other document confirming the conclusion of the Contract or execution of the Goods delivery.

    6. Seller's requisites
    220114, Minsk, Jasminovaya str. 3G, room. 21 UNP 192802195 р/с BY69UNBS30120081060020015933
    in CJSC "BSB Bank", Minsk, Pobediteley Ave. 23, BIK UNBSBY2X.
    Tel. +37529 1666062
    Director T.A. Polyakova

    Please read the text of the public offer carefully, and if you do not agree with any clause of the offer, you have the right to refuse to purchase services and goods provided by the Seller.
Registered in the Unified State Register of Legal Entities and Individual Entrepreneurs (USR) on 14.04.2017. Registering body Minsk City Executive Committee. Legal address Belarus, Minsk, Jasminovaya str. 3g, room. 21.
Opening hours: daily 10:00 - 23:00
info@goldenlion.by
Website development studio — vtilde.by
Golden Lion Thai Spa
Daily: 10.00 - 23.00
Minsk, Jasminovaya str., 3g